About 2 years ago, someone recommended that I try another credit union, primarily because they were promising lower interest rates. I moved my first mortgage to that credit union, but I kept all other banking at HMFCU. The difference between the 2 institutions has been striking! The other credit union promised a very low mortgage interest rate, if I moved all banking from HMFCU to that credit union, but Jenny and I decided to go with a slightly higher interest rate, on a recent second mortgage, just to stay with HMFCU. We did this because of how we are treated at HMFCU. Even though our credit scores are, fortunately, both very high, the other credit union has treated us coldly and with suspicion. Stuart & Jenny Cooper, February 2012
HMFCU, on the other hand, has always been friendly and courteous. Frankly, we would rather pay more and partner with you, than pay less and partner with another credit union. Thank you!
Reading all of the news about increasing fees from banks, we are glad to be with HMFCU. No monthly fees for us for life and free checks, too! And it is nice to be known and feel like HMFCU is there to serve our needs and the community rather than be driven by profits. Laura Rasor and David Schoeni, November 2011
After ten years of exceptional service from ya'll, I figured it was about time I told you a thing or two about what you have meant to a small but old business man! Personally and in my business, Holston Methodist FCU has been a friend, counselor and partner. Service with professionalism, courtesy and concern is something we have greatly appreciated and we love the relationship. Would highly recommend HMFCU to anyone. David Broyles, Owner of BackYard Burgers, August 2011
Sara Jo and I have nothing but the highest respect for the Holston Methodist Federal Credit Union and its personnel. They are not only knowledgeable and able to resolve any question or concern we have had, they do so with a great deal of patience and a sense of humor. They are a credit to the profession as well as Holston Annual Conference of the UMC. We trust HMFCU for our financial needs and I do not hesitate to recommend HMFCU to anyone! . Rev. John Bardsley, May 2011
Our membership in the Holston Methodist Federal Credit Union has spanned most of the 35 years of our marriage. I remember calling Virginia Hankins and asking for a HMFCU loan to allow us to improve our home. In those pre-regulation days, the check would be in the mail before we even filled out the papers! We were so grateful for the assistance and security that the credit union provided for us as we raised our children and managed the money we earned, which was not always sufficient in supply to match the demands for it! We know our lives were more secure and more comfortable because of the Holston Methodist Federal Credit Union. Thank you so much for this special mission work that you do! --Jean Luker, April 2011
I have been a member of Holston Methodist Federal Credit Union since 1986, joining when it was located at Asbury Acres. HMFCU has been a blessing to me and my family ever since. The staff has always been friendly, gracious and helpful when I have had a need and called on them for help. The Credit Union (via Janet Tidwell) was a huge lifesaver when we experienced water damage in our home that required the entire kitchen and living room to be gutted and replaced, which took 3 months. There were some expenses that our homeowners insurance did not cover and we came up short and a bit anxious. One call to Janet eased our anxiety and helped us cover those expenses with ease. There have been other times in which we have received counsel from the Janet, Sue, and others. I am extremely proud to be a member of MY Holston Methodist Federal Credit Union. Sue Lynn Johnson, January 2011
David and I have been members of the Credit Union for over 30 years. They have helped us in so many ways, but there is one event that stands out in my mind. We were visiting our son in St. Louis, MO, over the 4th of July weekend. On that Saturday we were using our Credit Union Master Card to check out of the hotel. It was declined. We insisted that it was good, and they tried again. Again it was declined. Fortunately I had Janet's cell number in my phone. I called her and found out that before we left town they had tried to notify us that our credit card had been compromised and was therefore deactivated. Janet stepped in, talked to the hotel clerk, and charged our stay on the Credit Union account. When we had a new account number this charge was transferred to our account. What bank could you call on a holiday weekend and get this kind of service? None that I know of! Thank you Holston Methodist Federal Credit Union for taking care of us and many others!
Annabell Harr, January 2011
When it's time to make a deposit, to make a transfer, a withdrawal or to get a loan, I go to "my credit union." The key word there is "my." I became a member of the credit union by buying shares in the form of a deposit. When I walk in the door, I am greeted by name. I have a teller who knows me and my family and our accounts and takes great care in meeting our needs. My personal home and my youngest daughters car were purchased through the credit union. My credit and debit cards are through the credit union. We are a team and I feel good about it! My credit union "has my back!" Pat Polis, Pastor, Washington Pike UMC, Knoxville, TN. August 2010
Holston Methodist Federal Credit Union has been important to 3 generations of our family for many years. When we, as a clergy family, were moving around the conference, having access to a constant financial institution was really good for us. No matter what size community we lived in, we had people that we were familiar with to call about savings and checking accounts, loans, or credit cards. Then when our children were in college and buying their first car (ok, we were helping them buy their first car), we called the credit union and Sue or Judy would help us with the paperwork for getting a loan. And as young adults living in other states, both our son and daughter continue to take advantage of some of the services of HMFCU. Several years ago when my mother decided it was time to sell her house and we wanted to buy it for retirement, we were guided by staff at HMFCU through the process of engaging a reputable mortgage company through which we were able to acquire a loan for the purchase of our first home. Finally, my mother has been pleased with the personal service and good rates she has found at HMFCU for help in protecting parts of her retirement income. Our family appreciates the personal attention and the professional treatment we receive at OUR credit union. Oh, and by the way: being among those who are over 60 years old, we recently read an AARP article in which credit unions in general were being very favorably compared to traditional banks. And I think that writer is right on the money! Celia Ferguson, July 2010
My family has been a member of the Holston Methodist Credit Union for 18 years. During this time, they have helped us in many ways and been so accommodating and helpful with several of our financial needs. In the beginning of our relationship with HMFCU, Janet was most helpful in consolidating debt and helping us get on track with a home equity line of credit and Sue is always helpful with car loans and this is especially helpful when buying a used vehicle. With four drivers in the family, there is always a vehicle issue to be addressed. What makes banking at the Credit Union special is you are known by name and they make it simple to get your questions answered and so helpful in many financial matters. I highly recommend the Holston Methodist Federal Credit Union to you and it has been a part of our family now for a long time. We as the Holston Conference family are so fortunate to have the Credit Union. Rev. David Graves, July 2010