When it's time to make a deposit, to make a transfer, a withdrawal or to get a loan, I go to "my credit union." The key word there is "my." I became a member of the credit union by buying shares in the form of a deposit. When I walk in the door, I am greeted by name. I have a teller who knows me and my family and our accounts and takes great care in meeting our needs. My personal home and my youngest daughters car were purchased through the credit union. My credit and debit cards are through the credit union. We are a team and I feel good about it! My credit union "has my back!" Pat Polis, Pastor, Washington Pike UMC, Knoxville, TN. August 18th, 2010
Holston Methodist Federal Credit Union has been important to 3 generations of our family for many years. When we, as a clergy family, were moving around the conference, having access to a constant financial institution was really good for us. No matter what size community we lived in, we had people that we were familiar with to call about savings and checking accounts, loans, or credit cards. Then when our children were in college and buying their first car (ok, we were helping them buy their first car), we called the credit union and Sue or Judy would help us with the paperwork for getting a loan. And as young adults living in other states, both our son and daughter continue to take advantage of some of the services of HMFCU. Several years ago when my mother decided it was time to sell her house and we wanted to buy it for retirement, we were guided by staff at HMFCU through the process of engaging a reputable mortgage company through which we were able to acquire a loan for the purchase of our first home. Finally, my mother has been pleased with the personal service and good rates she has found at HMFCU for help in protecting parts of her retirement income. Our family appreciates the personal attention and the professional treatment we receive at OUR credit union. Oh, and by the way: being among those who are over 60 years old, we recently read an AARP article in which credit unions in general were being very favorably compared to traditional banks. And I think that writer is right on the money! Celia Ferguson 7.2010
My family has been a member of the Holston Methodist Credit Union for 18 years. During this time, they have helped us in many ways and been so accommodating and helpful with several of our financial needs. In the beginning of our relati onship with HMFCU, Janet was most helpful in consolidati ng debt and helping us get on track with a home equity line of credit and Sue is always helpful with car loans and this is especially helpful when buying a used vehicle. With four drivers in the family, there is always a vehicle issue to be addressed. What makes banking at the Credit Union special is you are known by name and they make it simple to get your questi ons answered and so helpful in many fi nancial matt ers. I highly recommend the Holston Methodist Federal Credit Union to you and it has been a part of our family now for a long time. We as the Holston Conference family are so fortunate to have the Credit Union. Rev. David Graves 7.2010
I love HMFCU and their staff. Lou and I have been members so long I cannot remember when we started. They have always been there for us and the needs of our family. One of the things that I like about our credit union is that everything about your accounts are confidential and not even the staff knows anything about your account unless you request them to look at something. I had a bank one time that shared some of my information without my consent; that would never happen at HMFCU. Another thing that is great about HMFCU is that if there is a problem they will work with you to get it resolved. Twice someone has stolen my Master Card number and charged stuff to it. The last time the credit union called me and asked me to check my account. I did and found that someone had charged $1,700 at a gift shop in Australia (I’ve never been to Australia but would love to go). The credit union stepped in and took care of it for me and it cost me nothing! If you are not a member of HMFCU I would invite you to check them out and you will see why I am a faithful member and love them! Rev. Charlie Harrison 6.2010
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